ADA CERP Information Requirements
Speaker: Dr. Michael Sonick
Sponsors: Berkshire District Dental Society
Title: “Treating People, Not Patients”
Description: Dr. Michael Sonick’s “Treating People, Not Patients” course offers a practical framework for growing a successful, patient-centered practice. By focusing on exceptional hospitality and creating a personalized experience, you’ll build stronger connections with your patients and your employees. The result? A thriving, efficient practice with reduced stress, a happy team, and people eager to join your practice.
Educational Objectives:
• How to establish Rapport, Trust, and Engagement with the patient
• Become a master communicator through story!
• Learn how to create a first-class impeccable office environment!
• Build a servant hearted team that provides a WOW experience!
• How to achieve greater patient acceptance of comprehensive treatment
Teaching Methods – In person lecture
Sponsorship – (none)
Contact Person: Holly Rohlfs-Heck – [email protected]
Berkshire District Dental Society uses the company Ticket Leap in order to plan and process payments for its events.
Course Instructor/Qualifications:
Michael Sonick, DMD, is an internationally known, highly regarded international authority in the field of dental implantology and periodontology. A full-time practicing periodontist in Fairfield, Connecticut, he is also a frequent guest lecturer in the international program at New York University School of Dentistry and the University of Connecticut School of Dental Medicine. He lectures worldwide on the subjects of esthetic implants, periodontal plastic surgery, guided bone regeneration, comprehensive treatment planning and the delivery of exceptional customer service. He is the author of the book Treating People Not Patients and co-editor of the multi-language textbook, Implant Site Development. He serves on the editorial boards of numerous journals including the Compendium of Continuing Education, the Journal of Cosmetic Dentistry, Inside Dentistry, Dentistry Today and also writes and publishes numerous papers in peer-reviewed journals. Dr. Sonick is a diplomate of the American Board of Periodontology, a diplomate of the International Congress of Oral Implantology, a fellow of the American Academy of Implant Dentistry, a fellow of the International Team for Implantology, a fellow of the International Society of Periodontal Plastic Surgeons, and an Eagle Scout. His mission is to improve the quality of patients’ lives as well as the lives of everyone he meets.
Refund/Cancellation Policy: Ticket Leap: If you are granted a refund for your ticket purchase, all refunds will be initiated back to the card that was used for the transaction. It takes approximately 3-5 business days for the funds to appear on your statement.
Location: Country Club of Pittsfield
Date: Friday, May 9, 2025
Time: 8:30am-2:00pm
Number of Credits: 6 CE Credits
The Berkshire District Dental Society is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse Individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry Concerns or complaints about a CE provider maybe directed to the provider or the Commission of Continuing Education Provider Recognition at ADA org/CERP.